Materiality logo
Contact

Terms and conditions of the MATERIALITY.pl website

§ 1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply: 

  1. Consumer – a natural person who concludes a contract with the Service Provider that is not directly related to their business or professional activity; 
  2. MATERIALITY – MATERIALITY Sp. z o.o. with its registered office in Warsaw, address: ul. Grzybowska 5A, 00-132 Warsaw, Poland, entered in the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0000588962, using NIP number: 5252920903 and REGON number: 522936022, share capital: PLN 5,000; 
  3. MATERIALITY ACADEMY – MATERIALITY ACADEMY Sp. z o.o. with its registered office in Warsaw, address: ul. Grzybowska 5A, 00-132 Warsaw, Poland, entered in the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0000988961, using NIP number: 5252637685 and REGON number: 363093629, share capital: PLN 5,000; 
  4. Newsletter – emails containing expert articles, as well as information about news, promotions, goods, or services related to the activities of the Service Provider or Partners; 
  5. Partner – an entrepreneur who cooperates with the Service Provider and may, on their own, provide their own services or deliver products to Users, offer the Service Provider's services as part of their business (e.g., as an ambassador for the Service Provider) or commission the Service Provider to provide services for their own business, e.g., advertising or promotional services; 
  6. Entrepreneur with consumer rights (PNPK) – a natural person who concludes a Contract with the Service Provider directly related to their business activity, when the content of the Contract indicates that it is not of a professional nature for that person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity; 
  7. Digital Product – any data produced or provided by the Service Provider in digital form, which is offered to Users for a fee, in exchange for a fixed price; 
  8. Terms and Conditions – Website Terms and Conditions, available at https://materiality.pl/regulamin/; 
  9. Recruitment – recruitment conducted by the Service Provider for the purpose of hiring employees or associates in its organization. Recruitment advertisements constitute a type of Service Provider Content; 
  10. Website – website operating at the address https://www.materiality.pl/ and its extensions; 
  11. Service Provider Content – any data produced or provided by the Service Provider in digital form on the Website, in particular in the form of a Newsletter, expert articles, recruitment advertisements, etc., other than Digital Products; 
  12. Agreement – an agreement concluded between the Service Provider and the User, the subject of which is the provision of Electronic Services or the delivery of the Service Provider's Content to the User; 
  13. Electronic Services — all electronic services provided by the Service Provider to the User via the Website; 
  14. Consulting Services – all consulting services offered by MATERIALITY as part of its core business; 
  15. Training Services – all training services offered by MATERIALITY ACADEMY as part of its core business;  
  16. Service provider – MATERIALITY and MATERIALITY ACADEMY; 
  17. User – a natural person, legal person, or organizational unit with legal capacity, in particular a Consumer or PNPK. 

§ 2. Preliminary provisions

  1. The Terms and Conditions define the rules and conditions for using the Website, as well as the rights and obligations of the Service Provider and Users related to the use of Electronic Services or the Service Provider's Content. 
  2. The sale of Digital Products, Consulting Services, or Training Services is governed by separate agreements and terms and conditions, and therefore these Terms and Conditions do not apply to such transactions, including the process of offering and accepting offers.  
  3. Recruitment is conducted in accordance with the rules described in the Service Provider's internal policies. Only recruitment advertisements are published on the Website, which are intended to encourage Users to apply for specific positions. The Website is therefore not used to conduct or manage Recruitment.  
  4. The Website may present information about specific industry events, depending on the situation:
    • The service provider may be the organizer or co-organizer of the event; 
    • The event may be organized entirely by a third party (Partner), with the Service Provider only delegating members of its staff to participate in the event.
    • Detailed information about the event and its organizer can be obtained by clicking on the „Organizer's website” button or a button with similar content. 
  1. Solutions that use artificial intelligence (AI) technology may be implemented on the Website. If:
    • The service provider will implement a specific AI solution and provide clear and understandable information about how this solution works.;  
    • The User will interact with AI tools (e.g., in the form of a chat bot), in which case the Service Provider will guarantee the User the possibility of having the matter considered directly by the Service Provider's staff.  

§ 3. Nature, purpose, and development of the Website

  1. The Service Provider presents its activities and publishes information related to its operations via the Website. The Website may be used in particular for: 
    • publishing documents required by law (e.g., regulations and policies); 
    • publishing educational, expert, and scientific content; 
    • presenting Consulting Services, Training Services, Digital Products, and other services and products of the Service Provider; 
    • presenting information about events in which the Service Provider's staff participates; 
    • subscription to the Newsletter in order to receive dedicated information related to the Service Provider's activities; 
    • posting contact information. 
  2. The Website may not be used in any way for purposes that are unlawful or contrary to good morals. 
  3. The Service Provider provides the Website on an „as is” basis, which the User accepts. The Service Provider does not guarantee that the Website will fully meet all the needs of Users, nor does it guarantee that the Website will enable the achievement of all the objectives referred to in section 1, as subjectively expected by the User. The Service Provider is only obliged to provide Electronic Services in accordance with the Terms and Conditions, with due diligence.  
  4. The service provider ensures compliance with the requirements for the accessibility of products and services referred to in the Act of April 26, 2024, on ensuring compliance with the requirements for the accessibility of certain products and services by economic operators. Details are described in the Accessibility Policy available at https://materiality.pl/polityka-dostepnosci/.  
  5. Due to the fact that the Website is an ICT system managed by the Service Provider, the Service Provider may carry out technical and IT work aimed at developing the Website and providing Electronic Services at the highest possible level. 
  6. If the actions of the Service Provider referred to in section 5 do not significantly affect the rights and obligations of Users, these actions do not require an amendment to the Terms and Conditions.  

§ 4. Technical requirements for the Website

  1. Before using the Electronic Services provided via the Website, the User is required to check whether they meet the minimum technical requirements necessary to use the Website, as referred to in section 2. 
  2. To use the Website, you must have at least: 
    • having a web browser: Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Opera, or Microsoft Edge; 
    • having permanent access to the Internet; 
    • having an active email account. 
  3. Depending on the type of Content provided by the Service Provider, standard, publicly available software may also be required to view or play certain types of files, such as DOC, PDF, MP4, MP3, MOV, AVI, etc.  
  4. If, in order to use the Website or its individual functionalities, the User is required to meet additional technical requirements other than those specified in sections 2-3, the Service Provider shall inform the User of this fact before the User begins using the Website by posting relevant information on the Website.  

 

§ 5. Basic rules for using the Website

  1. The User, under pain of immediate termination of the Agreement for reasons attributable to the User, may not use the Website or Electronic Services: 
    • in a manner inconsistent with their nature and purpose, in particular in a manner that prevents or disrupts the use of the Service Provider's system or hardware resources by other Users; 
    • in a manner leading to the commission of a prohibited act or an unlawful act within the meaning of applicable law, in particular by committing a crime; 
    • to send unsolicited commercial information, other spam, or to deliver illegal content; 
    • in a manner that compromises the integrity of the Service Provider's IT system. 
  2. The User may not take any action aimed at obtaining access data, including logins and passwords, of other Users. 
  3. The user may not take any action aimed at circumventing security measures against unauthorized access, in particular to directories located on the Service Provider's server. 
  4. The Service Provider ensures access to the Website 24 (in words: twenty-four) hours a day, seven days a week, and all days of the year, however, access to the Website may be restricted in the event of: 
    • malfunctions or errors; 
    • maintenance work and work aimed at modifying ICT systems, servers, etc.; 
    • force majeure; 
    • actions of third parties, including interference with the operation of the Website;  
    • other circumstances beyond the Service Provider's control.  
  1. The Service Provider has no influence on the performance of service and maintenance work by external suppliers, in particular external software suppliers. 

§ 6. Safety and hazards

  1. The Service Provider provides Electronic Services in accordance with appropriate security standards, in a manner that prevents unauthorized persons from accessing data and information processed in connection with the provision and use of Electronic Services.  
  2. Despite the Service Provider taking the measures referred to in section 1, each User should be aware of the potential risks associated with using the Internet.  
  3. The basic threats associated with using the Internet include malware, viruses, worms, Trojan horses, keyloggers, dialers, spyware, programs that track user activity, spam, phishing, and hacking into the user's IT system using hacking tools. 
  4. To counteract the risks referred to in paragraph 3, the User should apply appropriate security measures, e.g., in the form of antivirus software, a firewall, encryption mechanisms, regular maintenance of the devices used, expandinga knowledge about cybersecurity issues. 

§ 7. Newsletter subscription

  1. The Service Provider offers Users the option of subscribing to the Newsletter. To do so, the User is required to provide an identifying email address and confirm their subscription via a link sent in a confirmation message. Subscribing to the Newsletter requires the provision of personal data necessary for this purpose (email address). 
  2. As part of the Newsletter, the Service Provider may send, in particular: 
    • Expert materials created by the Service Provider's staff; 
    • Information about the Service Provider's products and services; 
    • Information about Partners' products and services; 
    • Information about the achievements of the Service Provider or members of its staff; 
    • Invitations to events; 
    • Other information related to the Service Provider's activities. 
  3. The Service Provider may offer Users the opportunity to receive specific Service Provider Content (e.g., e-books) without having to pay a price, but in exchange for subscribing to the Newsletter. In this case, the User does not pay a price for the delivery of the Service Provider Content—the form of payment for the delivery of the Service Provider Content in this case is subscription to the Newsletter.  
  4. After subscribing to the Newsletter in the manner described in section 3, the User will receive an email with instructions on how to download or access the Service Provider's Content paid for by subscribing to the Newsletter. 
  5. If the User is interested in the Service Provider's Content marked on the Website as available in exchange for subscribing to the Newsletter, but does not want to subscribe to the Newsletter, they may purchase the Service Provider's Content by contacting the Service Provider individually and paying the agreed price. 
  6. The user may unsubscribe from the Newsletter at any time by clicking on the dedicated unsubscribe link included in every message sent as part of the Newsletter. This does not affect services provided before the date of unsubscribing from the Newsletter.  

§ 8. Service Provider Content

  1. The Service Provider may make its own Content available on the Website, in particular by publishing text, graphic, or video materials. The type, number, and frequency of the Service Provider's Content is determined by the Service Provider independently or in consultation with persons engaged by it, such as Partners, experts, or other creators. 
  2. Due to the nature of the Service Provider's business and the expert nature of the Service Provider's Content, the User acknowledges that: 
    • The Service Provider or persons cooperating with it prepare all materials with due diligence, however, the Service Provider does not guarantee that the Service Provider's Content does not contain errors, inaccuracies, or incomplete information, especially when the material presents the interpretation of its author.; 
    • Due to the dynamically changing regulatory environment and changes in regulations, guidelines, and best practices, the Service Provider's Content may become outdated, and therefore the Service Provider does not guarantee that the Service Provider's Content does not contain outdated information; 
    • None of the Service Provider's Content available on the Website constitutes legal advice, investment advice, or any other type of advice, and therefore the User uses this Service Provider's Content at their own risk and responsibility; 
    • If the User needs support in the area covered by the User Content, they should contact the Service Provider in order to use the Advisory Services or Training Services tailored to the User's individual situation. 
  3. The Service Provider has the right to place advertisements on the Website, provided that all advertisements are clearly marked as advertising and clearly separated from other types of content, in particular informational content.    
  4. The Service Provider reserves the right to remove any Service Provider Content with immediate effect if: 
    • the Service Provider's Content contains errors, inaccuracies, or has become outdated (e.g., due to changes in the law); 
    • the Service Provider's Content violates or may violate applicable law — in such a case, the Service Provider has the right to remove the Service Provider's Content immediately after receiving reliable notification or becoming aware of the unlawful content, in accordance with Article 14 of the Act of July 18, 2002 on the provision of electronic services; 
    • other circumstances arise which the Service Provider, despite exercising due diligence, could not have foreseen when adding the Service Provider's Content (e.g., in the event of a license being revoked by an expert) and which require the immediate removal of the Service Provider's Content, in particular due to the threat of legal liability.  
  5. Service Provider content that has been removed from the Website cannot be restored at the User's request or provided to the User individually.  

§ 9. Intellectual property rights

  1. The Service Provider informs the User that all content available on the Website constitutes works within the meaning of the Act of February 4, 1994 on copyright and related rights, to which the copyrights belong to the Service Provider or other authorized entities, as well as databases protected under the provisions on database protection. 
  2. The Service Provider informs the User that the exploitation of copyrighted content or the use of databases by the User without the consent of the Service Provider or another authorized entity, except for use within the scope of fair use, constitutes a violation of intellectual property rights and may result in civil or criminal liability. 
  3. The Service Provider may conclude a separate license agreement with the User related to the User's use of content or databases belonging to the Service Provider (e.g., through the use of photographs, descriptions, etc.). In order to conclude such an agreement, the User should contact the Service Provider with a proposal to conclude a license agreement, informing the Service Provider in particular about the purposes for which they intend to use the content or databases belonging to the Service Provider, and the expected duration of use. Upon receipt of such a proposal, the Service Provider may submit an offer in accordance with its own licensing policy, but is not obliged to do so. 

§ 10. Opinions

  1. The Service Provider may enable Users to post opinions about the Service Provider or the activities conducted by the Service Provider—such opinions may be posted on the Website or on external websites belonging to third parties (in particular social media). In such a case, the provisions of this paragraph shall apply to the posting of opinions. 
  2. The service provider may collect opinions through all available channels: by sending individual requests for opinions, providing surveys to be completed, gathering opinions from social media and other platforms (e.g., Google business cards).    
  3. The Service Provider may publish opinions only after using the Service Provider's services or products, in particular after concluding a contract with the Service Provider, whereby opinions may be posted at any time. 
  4. The service provider has the right to select the opinions presented in accordance with its business strategy. This means that it may only publish positive opinions, without presenting negative ones. 
  5. Each published opinion should be formulated in a reliable, honest, and substantive manner, using correct language as far as possible and without the use of profanity or other words commonly considered offensive. The Service Provider reserves the right to interfere with the content of opinions in order to remove linguistic errors, improve the style of the text, or make it more coherent. However, such interference may not lead to a change in the substantive content of the opinion.  
  6. The Service Provider does not publish opinions that: 
    • were formulated without prior use of the services or products offered by the Service Provider; 
    • constitute unfair competition within the meaning of Article 3 of the Act of April 16, 1993, on combating unfair competition; 
    • violate the personal rights of the Service Provider, its staff, or third parties; 
    • were formulated by paid users or bots in order to artificially raise or lower the rating of the Service Provider's activities. 
  7. The Service Provider may at any time verify whether the available reviews comply with the Terms and Conditions, and in particular whether they come from Users who have actually used the services and products offered by the Service Provider. In addition, if the User has any doubts regarding the posted reviews, the User may report the review to the Service Provider for verification. Upon receiving a report from the User, the Service Provider shall take appropriate measures, within its capabilities, to verify the posted review. 
  8. In the event of posting an opinion that does not meet the requirements set forth in the Terms of Service, the Service Provider may refuse to publish the opinion or remove it immediately. 

§ 11. Responsibility for Electronic Services or Service Provider Content

  1. The Service Provider is liable to the Consumer and PNPK for the compliance of the Electronic Services or the Service Provider's Content with the Agreement (in particular with regard to the Agreement for the provision of the Service Provider's Content as part of the Newsletter). The compliance of the Electronic Services or the Service Provider's Content with the Agreement shall be assessed in accordance with the provisions of the Consumer Rights Act and the Act on the provision of electronic services.  
  2. In the case of Users other than Consumers or PNPK, the Service Provider shall not be liable for non-performance or improper performance of the Agreement, including for the Electronic Services provided and the Service Provider's Content, with the proviso that this exclusion shall not apply to damage caused intentionally.  

§ 12. Personal data and cookies

  1. The administrators of the User's personal data are MATERIALITY and MATERIALITY ACADEMY – with the exception of Recruitment, where MATERIALITY remains the sole administrator of personal data. Joint administration is carried out in accordance with Article 26 of the GDPR, based on the applicable agreement on joint administration of personal data. 
  2. The website uses cookie technology.  
  3. Information on the joint administration of Users' personal data, as well as details related to personal data and cookies, are described in the privacy policy available at https://materiality.pl/polityka-prywatnosci/.  

§ 13. Out-of-court methods of handling complaints and pursuing claims

  1. The consumer has the option of using out-of-court methods of handling complaints and pursuing claims. Among other things, the consumer has the option of: 
    • refer the dispute arising from the concluded Agreement to a permanent consumer arbitration court for resolution, 
    • submit a request to the provincial inspector of the Trade Inspection Authority to initiate mediation proceedings for the amicable resolution of the dispute between the User and the Service Provider, 
    • seek assistance from the county (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection. 
  2. More detailed information on out-of-court complaint handling and redress mechanisms can be found on the website. http://polubowne.uokik.gov.pl. 

§ 14. Complaints and summonses

  1. Each User has the right to lodge a complaint regarding matters related to the functioning of the Website or the performance of the Agreement. In order to facilitate the exercise of rights by the Consumer or PNPK, the Service Provider has prepared a complaint form template that the Consumer or PNPK may use. The template is attached as Appendix 1 to the Terms and Conditions. 
  2. Complaints should be submitted to the Service Provider at the following address: biuro@materiality.pl.  
  3. User complaints will be considered on an ongoing basis, but no later than within 14 days from the date of receipt of the complaint by the Service Provider. 
  4. The response to the complaint will be sent to the User at the contact details provided by the User when submitting the complaint. 

§ 15. Contact with the Service Provider

You can contact the Service Provider in the following ways:  

MATERIALITY: 

  • by email: biuro@materiality.pl
  • address for electronic delivery: AE:PL-66124-43563-HGCIH-18; 
  • by phone: +48 797-865-588; 
  • by regular mail: ul. Grzybowska 5A, 001-32 Warsaw. 

MATERIALITY ACADEMY:  

  • by email: kontakt@materialityacademy.com;
  • address for electronic delivery: AE:PL-63088-13191-GWAHB-30; 
  • by phone: +48 797-865-588; 
  • by regular mail: ul. Grzybowska 5A, 001-32 Warsaw. 

The preferred form of communication between the Parties is electronic correspondence via email.  

§ 16. Final provisions

  1. The Service Provider reserves the right to amend the Terms and Conditions in cases such as: 
    • change in the terms and conditions governing the Website; 
    • the need to adapt the Regulations to legal changes; 
    • the need to adapt the Regulations to a decision, judgment, or other ruling of a competent court or state authority; 
    • the need to comply with a legal obligation incumbent on the Service Provider; 
    • editorial changes. 
  2. Each document is marked with the date from which its provisions are effective. 
  3. Amendments to the Terms and Conditions are published on the Website, and Users will also be notified of any planned amendments to the Terms and Conditions by email (provided that the Service Provider has the User's email address). Archived versions of the Terms and Conditions are available below. 
  4. Amendments to the Terms and Conditions shall become effective on the date specified by the Service Provider, at the earliest one week after the notification referred to in section 3. 
  5. If the amendment to the Terms and Conditions is significant and materially affects the rights or obligations of the User who is a Consumer or PNPK, the Consumer or PNPK has the right to terminate the Agreement, which is to be performed also after the amendment to the Terms and Conditions, until the planned entry into force of the amendments. 
  6. The Agreement shall be governed by Polish law. In matters not covered by these Terms and Conditions, the relevant provisions of Polish law shall apply.  
  7. If the Terms and Conditions are drawn up in different language versions, the Polish version shall prevail. 
  8. The headings of editorial units (paragraphs) used in the Terms and Conditions are for informational purposes only, for the convenience of the Parties, and do not affect the interpretation of the Agreement. 
  9. All attachments form an integral part of the Regulations.  
  10. If any provision of these Terms and Conditions, in whole or in part, is deemed invalid, ineffective, or unenforceable, this shall not affect the validity, effectiveness, or enforceability of the remaining provisions of these Terms and Conditions. The parties hereby agree to replace such provision with the relevant provision of law.  
  11. In the event of any disputes arising between the Parties regarding the conclusion, interpretation, performance, and legal effects of the Agreement, the Parties shall negotiate in good faith to resolve the dispute amicably. If the dispute cannot be resolved amicably, the Parties shall submit the dispute for resolution to the common court competent for the seat of the Service Provider, and in the case of Users who are consumers or PNPK — to the common court whose jurisdiction is determined by the provisions of the Act of November 17, 1964. — Code of Civil Procedure.  
  12. The regulations are effective from November 5, 2025. 

Appendix

Appendix No. 1 – Complaint Form. Download >